Our facilities

At BioDock we are exceptionally proud of our high-tech facilities. As industry leaders we strive to remain at the forefront of all laboratory-based technological advances, which is why we invest so heavily in round-the-clock security, 24/7 real-time monitoring systems and full disaster recovery programs.

We also endeavour to maintain our status as being a fully accredited storage facility and constantly research the latest and most valuable accreditations and licences on the market. Our rigorously high standards are maintained by conducting daily, weekly, monthly, bi-annual and annual validations of our facility and all equipment.


Fully accredited

We are a fully accredited laboratory, having successfully obtained a full HTA licence, MHRA accreditation and ISO 9001 certification. Our Switzerland-based laboratory also boasts the SwissMedic accreditation.

At BioDock we constantly strive to improve and maintain our position as an industry leader, consequently, at present, we are in the process of obtaining further accreditations for early 2016.

Real-time monitoring

As part of our technologically-advanced cryogenic storage facility, we provide real-time monitoring. This ensures that all samples are constantly preserved at the correct temperature and condition. Our real-time monitoring system means that all samples stored at our facility are monitored 24 hours a day, 7 days a week.

Our high-tech monitoring system automatically checks temperatures and conditions and will automatically adjust the temperature if required. The real-time monitoring system is also linked up to one of our lead scientists who is on call 24/7, our monitoring system will alert our nominated scientist should a problem arise that cannot automatically be fixed.

24 hour security

The security of our laboratory is one of our top priorities. Consequently, we constantly invest in several different methods to ensure that, at all times, our facility and samples remain secure. At present we have 24 hour, manned on-site security as well as state-of-the-art alarm systems.

Security is something that we take extremely seriously and we constantly strive to improve and build upon our existing infrastructure, to ensure that all samples are securely stored at all times.

Fully operational laboratory

Aside from our state-of-the-art storage facility we also boast a fully operational clean room, allowing us the ability to produce live cell cultures. Our operational laboratory facilities also include laboratory testing microbiology and viral contamination, PCR, serology and flow cytometry.

Consequently, we are proud to offer our clients a range of services in addition to our four standard sample temperature conditions. These additional operational service options are most popular with our dental pulp stem cell storage customers.

Two geographically different locations

Whilst our central laboratory location is based in the UK, we are also proud to offer our clients the option to store their samples at our secondary laboratory location in Chatel-Saint-Denis in Switzerland.

We have worked hard over the last 15 years to ensure that both cryogenic facilities are fully accredited, maintained to the highest industry standards and fully secure, thus ensuring that our clients receive the very same experience and storage offerings, no matter which facility locations they choose.